•This training session will focus on promoting customer service.
•If you and your employees don’t work directly with company customers, it may seem that this topic doesn’t apply to you. But it does. Customer service is an issue that involves everyone in the organization. That’s because all employees have customers. If they don’t have external customers, they have internal customers—other employees.
•During this session, we’ll discuss how you can create a customer-oriented focus in your department and help ensure that your employees always provide high-quality service to all customers, both external and internal.